1.1 We at BETTER MINDS PTE. LTD.(“Better Minds”) are committed to protecting and respecting your privacy.
2. INFORMATION WE COLLECT
2.2 We may collect information from you in the following instances:
2.3 At all times, you are not under any obligation to provide any information to us. However, in the event that you choose to withhold certain information or to revoke permission for us to receive information, this may result in us being unable to provide certain aspects of our services to you or result in us being unable to fulfil your requests.
2.4 In the event that you provide us with any information relating to a third party (e.g. information of your spouse, children, parents, and/or employees), you represent and warrant to us that you have sought for and obtained the consent of the relevant third party to provide us with their information for the respective purposes.
3. THIRD PARTY DISCLOSURE
3.1 Your personal information will not be disclosed by us to any third party, unless we have your permission or we are under a legal obligation or duty to do so, except for disclosure to the following individuals or entities which you agree to:
(a) other companies within our group of companies;
(b) government authorities or regulators;
(c) our professional advisers, including without limitation our lawyers, accountants and auditors;
(d) our third-party service providers (including those who provide payment, administrative or other services to us in connection with the operation of the Website and/or of our business) or data processors;
(e) any agent acting on our behalf; and
(f) our business alliance partners.
4. HOW WE USE THE INFORMATION WE COLLECT
4.1 We may use the information collected from you for the following purposes:
5. WHO WE DISCLOSE YOUR INFORMATION TO
5.1 Disclosure of your information may occur in the following ways:
5.2 You acknowledge, agree and consent to us disclosing certain of your personal information (e.g. name, email address, age, gender, employer, school, industry, college major, geographical location) to third parties in the furtherance of our business, subject to us (where possible) having entered into similar privacy policies with them.
5.3 We also collect non-personal information, being data in a form that does not permit direct association or identification of any specific individual. We may collect, use, transfer and disclose non-personal information for any purpose.
5.4 In particular, we may disclose or provide data and aggregate statistics (including aggregate information derived from your personal information) about users of our Website and sales to prospective partners, advertisers, sponsors and other reputable third parties in order to describe our products, deliver targeted advertisements or for other lawful purposes, but other than as set out above, such data and statistics will not include information which can be used to identify you.
6. DISCLOSURE AND TRANSFER OF INFORMATION
6.2 If you are a business user whose company has a business account with us, there may be additional terms and conditions relating to the use and disclosure of data in the agreement between us and your company.
7. CHILDREN/ MINORS
7.1 We are especially concerned with the privacy and safety of children/minors when they use the internet.
7.2 To use the Website, you must be at least 18 years of age. By using the Website, you hereby represent and warrant to us that you are at least 18 years of age or have otherwise obtained parental consent and/or legal guardian consent (as the case may be) to the use by you of our Website.
8. ACCESSING AND UPDATING YOUR INFORMATION
8.1 Where you have provided personal information about yourself to us, the responsibility falls on you to provide us with accurate, not misleading, complete and up-to-date information about yourself, and to update this personal information as and when such information becomes inaccurate, misleading, incomplete or out-of-date.
8.3 In the event that you wish to:
kindly contact our Personal Data Protection Officer whose contact details are set out in Section 14 below.
8.4 Please grant us a reasonable period of time to respond to any request received and to effect any requested changes. While processing your request, we may contact you to verify your identity and to ask for more information about your request. Where we are legally permitted to do so, we may refuse your request and may give you reasons for doing so.
8.5 Where you have requested for a copy of the information that we possess about you, we may charge you a reasonable administrative fee to cover the costs of responding to your request. If we decide to do so, we will provide you with a written estimate of such fee beforehand and obtain your consent to the fee before proceeding with your request.
9. DATA RETENTION
9.1 We will retain your personal information for as long as your account is active and for as long as is needed after that for compliance with laws on record keeping (for example: we may keep the order data for accounting records purpose). Please note in particular that we generally do not monitor or remove the information which you share and such information may continue to remain available on our Website even after your Account has been deactivated, terminated or is otherwise closed. You are and remain at all times, wholly responsible for the information that you choose to share with other users through the use of our Website.
10. TRACKING TECHNOLOGIES
10.1 Tracking technologies are used in our Website. Such tracking technologies enable us to understand how you utilise our Website which, in turn, helps us to modify and improve how we provide our products and services to you. To this end, we have listed out below some examples of the tracking technologies used on our Website:
You can choose to disable cookies from being stored on your computer by changing your browser settings. Disabling cookies, however, may result in a limited experience of our functionality and services and in some cases may mean that we are unable to provide you with the services, or parts of the services, that you have requested.
11.1 The security of your information is of utmost importance to us. In connection with this, we have put in place security measures to protect against the loss, misuse and alteration of information under our control. Additionally, we also adhere to generally accepted industry standards to protect the information transmitted to us over the internet, both during transmission and upon receipt. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we are unable to guarantee its absolute security.
11.2 In particular, please note that we utilise certain third-party software in connection with the provision of the Website and we are unable to bear any responsibility or liability for any loss, misuse and/or alteration of information which may result from the use of any such third-party software. Further, you should be aware that Better Minds has no control over the security of other sites on the internet that you may visit when a link to any such third-party site appears on our websites.
11.3 It is of utmost importance that you protect your Account against unauthorised access by choosing your password carefully, and keeping your password and Account secure (e.g. by signing out after using our Website). It is your responsibility to maintain the secrecy of your membership user identity (“User ID”) and password. Each member shall be solely responsible for the management and protection of your User ID and password and may under no circumstance transfer to third party or let others use his/her User ID or password.
12. THIRD PARTY SITES AND RESOURCES
12.1 Our Website may, from time to time, contain links to external sites or resources which are operated by third parties. Do note that we have no control over the content and privacy practices of such sites or resources. You are strongly advised to review the privacy policies of these sites and resources operated by third parties and understand how your information may be used by those third parties.
13.2 In the event that we believe that the changes that we propose to make are material, we will notify you of such changes by posting a notice on our Website or by way of email.
14. CONTACTING US
Effective on June 23, 2021